The Worlds Largest Online Customer Experience Summit

ROCKET FUEL for your Business or CX Career

Keep Your Customers Buying & Referring

35+ proven CX experts reveal how to increase sales by creating a culture customers LOVE to do business with and tell others about.

Starting in April: 10 days Expert Sessions (see below)

Online 10 Day CX Training Starting Sunday  SEE THE SCHEDULE 

Testimonial: "Hi Abraham, Just a quick note to let you know I think the masterclasses have been very good. I wasn’t expecting a lot, to be honest. So many of these free offerings are not very informative, but several of the experts have been excellent and far exceeded my expectations. Thank you for making these available." Lisa S.

A taste of what You'll Learn...

  • How to take your Customer Experience to the next level
  • Getting Your Employees to Give Outstanding CX
  • Understanding What your Customers Need to Keep Them Coming Back
  • Using Automation the Right Way
  • Creating Your Brand with CX
  • How to make your CX like Amazon and Disney

 Our CX Experts are in the media, best selling authors...

helped countless companies and are here to help you too...

We were asked: "What make these people qualified to be called "Experts"?  ​Answer: "Because they get results that people want and are willing to pay a lot money for.  And you get them for free!

The experts you’ll be learning from in the Summit…

Chip Bell

Senior Partner at The Chip Bell Group | Author | Keynote Speaker | Innovative Service | Customer Loyalty

Shep Hyken

Customer Service and Experience Expert, Keynote Speaker and Bestselling Author

Ron Kaufman

Customer Experience, Service Culture Expert, New York Times Bestselling Author, Keynote Speaker, Educator, Consultant

Natalie Calvert

CX Leader & Coach | Board Advisor| Conference Speaker | Author | 200k+ cust serv & sales people, 100+ orgs

Steven Carleton

President, CustomerMatters | Former Head of Customer Experience @eBay | CustomerJourney Speaker | Passionate about CX

Tema Frank

Customer Experience Speaker/Consultant/Trainer/ Author of "PeopleShock: The Path to Profits When Customers Rule"

John DiJulius

International consultant best selling author works with companies like The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PwC, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-A & many more.

Ricardo Saltz Gulko - MBA, PMP, ITIL, CCXP

Founder & Managing Principal Company: Eglobalis - Global Experiences Customer Experience • Professional Services • Customer Success • By Design Thinking a Global Speaker, Executive & Strategist.

Shane Green

Founder & President of SGEi; Culture Hacker, Author, and Travel Channel Host

Pierrette Ashcroft

Want to Find Your Focus? I'll Show You How to Work Smarter With Productivity Techniques, Evernote & Strategic Workflows

Patricio Porras

Trainer & Speaker: I train and educate participants thru engaging & highly interactive workshops - Specializing in Strategic Sales & Service.

Noah Fleming

Customer Loyalty Expert. Author of two Amazon #1 Bestsellers, Evergreen & The Customer Loyalty Loop.

Andy Schulkind

I deliver customer-centric solutions that drive business growth and achieve ROI.

Bryan Eisenberg

Keynote Speaker, & NY Times Best Selling Author

Mike Wittenstein

Designing High-Touch, Low-Cost Customer Experiences To Increase Your Client Retention, Improve Market Share and Profits

Stan Phelps

Keynote Speaker and Workshop Facilitator at

Nick Bush

Helping companies put the customer at the heart of performance transformation

Charles Bennett

Driving high performance through customer-driven success strategies and solutions

Dr. Moshe Davidow

Service2Profit-Improving Your Business Performance | Customer Centricity, Service Quality+Internal, Complaint Handling
Adjunct Lecturer at Technion - Israel Institute of Technology
Editor at Journal of Creating Value
Lecturer in Marketing and Services

Lee Tucker​

IVR Design Expert with over 25 years helping companies improve their IVR automation.

Lee Cockerell (Retired and Inspired)

Founder Lee Cockerell, Author of,Creating Magic,The Customer Rules,Time Management Magic; Career Magic ,

Colin Shaw

Founder & CEO | Customer Experience Thought Leader | Consultancy & Training | Keynote Speaker | C-Suite Network Member

John Spence

Top 100 Business Thought Leader & Small Business Influencer in USA - Top 500 Leadership Development Expert in the World

Jeff Toister, CPLP, PHR

Author. Consultant. Trainer. Passionate about customer service.

Jeannie Walters, CCXP

Veteran Customer Experience consultant, speaker, writer, trainer

Errol Allen

Customer Service Focused Operations Expert,
Consultant, Speaker & Author

Gerry Brown

Saving the World from Bad Customer Service - Customer Experience Specialist, Speaker on Customer Inspired Thinking

Jeanne Bliss, CCXP

Customer Experience Pioneer. Chief Customer Officer. Keynote Speaker. Executive Advisor. Author. Co-founder

Adrian Swinscoe

Customer Engagement, Experience and Service Consultant/Coach | Speaker | Author | Blogger & Forbes contributor

Annette Franz, CCXP

Employee & Customer Experience Optimization | Journey Mapping | CXPA Board Member | Author | Speaker

Paolo Fabrizio

 Social Customer Service I Author I Trainer I Speaker [ITA ENG SPA]

Adam Toporek

Customer Service Expert, Keynote Speaker, and Master Trainer | Rock your socks off presentations that are engaging, dynamic, and immediately actionable!

Marco P. Houthuijzen

Customer Care Manager, Sales Manager, Senior Customer Success Manager, Growth Hacker ★

Raul Guillermo Amigo

CX Crafter, Speaker, Author of the book "Beyond Customer Experience" "Más allá del Customer Experience" Universitat de Lleida

Don Peppers

Best-Selling Author. Keynote Speaker. Customer Experience, Marketing and Sales Thought Leader. Fun Guy.

Mohamed Latib, Ph.Dolor

Online Customer Experience Courses, Action Learning Workshops and eLearning Modules

With your free pass you get:

10 Days of CX Training



 Expert Sessions

Learn How CX will Up Your Profits

Over 35 Experts Tell You How...  I went out and found over 30 experts from around the world to give you actions you can do, to get results NOW! These experts charge thousands of dollars for their services. 

But... you can get them here for FREE!


The best part is you can get access  FREE (for a limited time)!

What makes this Summit Unique?

You don’t even need to leave your house -- attend from your computer

There’s no flight or hotel room to book… saving you thousands of dollars, unpaid work leave, and time away from your family.

Watch at your convenience

The presentations will be available online so you can watch them at your own convenience. During the free portion of the event (available for a limited time in March 2018 and April 2018), each interview will be available for 48 hours, and if you get the All-Access Pass, you’ll have unlimited instant access to all the interviews and bonus material.

Over 35 Experts at Your Fingertips

Thousands of dollars of expert advice... delivered to you for free! Where else would you find this?

Why you should attend this summit:

1. Slash Your Learning Curve with CX Building Strategies Straight From People Who’ve Done It...

Most people spend years trying to “figure it out,” and settle for a fraction of the success they deserve. Why waste time experimenting when you can learn directly from people who’ve done what you want to do.

The speakers I’ve hand-selected will empower you by teaching you what really works.

2. Your Ticket is FREE... Although most conferences cost thousands of dollars, I’m gifting you a free ticket because I know how powerful this material is.

But you must claim your spot now because each presentation will stream free for JUST 2 DAYS — then it’ll be locked up in the CX Success Success Summit vault.

3. Action-Step Packed Interviews With Top Authors and Experts... 

No boring talking heads! You get to see the expert speakers and I having a real and raw conversations about topics, in-depth, with instant takeaways and actionable advice you can use immediately.


The best part is you can get access FREE (for a limited time)!

Schedule of Events

Masterclasses available now

Sign up for the CX Success Summit Masterclasses Replays and get 10 days of CX Training

FREE!  ($799+ Value)


Here’s the line up:

Week 1

Day 1- Sunday

Join us to kick off CX Masterclass week. 

Day 2 - Monday

Journey Maps: 6 Steps from Maps to Outcomes

Day 3 - Tuesday

10 Commandments to Creating A World-Class Customer Service Organization

Day 4 - Wednesday

The 5 Essentials of a Wow Customer Experience

Day 5 - Thurdsay

Closing the Loop on Complaints: 7 Steps to Turn Dissatisfied Customers into Your Greatest Fans

Week 2

Day 6 - Sunday

Small Biz CX Success Story: How I went from $70K in the red to 90K in the black in 3 years.

Day 7 - Monday

9 steps to Social Customer Service

Day 8 - Tuesday

How to Win Support For Your Next CX Project

Day 9 - Wednesday

Customer Shock & Awe...How to get your customer to say "WHOA, that was totally unexpected!"

Day 10 - Thursday

Masterclass Wrap up with attendee panel

Starting April 22, 2018

10 days of 35+ Expert Sessions - (Schedule Coming Soon!)


Where is this event located?

Wherever you are! Because this is an online event, there is no physical venue and no travel expenses. You can watch anywhere with an internet connection.

How do I watch the sessions?

Once you claim your free ticket, you’ll receive an email in your inbox every day of the event giving you access to all of the talks as they happen. Simply login & follow the easy instructions we give. You’ll be able to view the sessions on any computer, tablet or mobile device.

I can’t attend all the sessions. Will I get a recording?

Yes, the recording for each session will be available for 2 days following the session. Watch it anytime at your convenience during those 2 days, or you can purchase to get unlimited access to the interviews & bonus material.


The best part is you can get access FREE (for a limited time)!

Meet the CX Success Summit Crew

Abraham Venismach

CX Success Summit Producer and Anchor,

 LinkedIn Group Owner, "Making Excellent Customer Service the Standard" 50K+ Members

Bat-sheva Venismach

CX Success Summit Co-Producer,

 Special Education Teacher

Steve Zannos

CX Success Summit Director

Sr. Director, Service Delivery at Electrolux, LinkedIn group owner "Customer Service Professionals" 150K+ Members

Shaun Belding

CEO The Belding Group, Best-Selling Author, Customer service expert, Acclaimed customer service keynote speaker, LinkedIn group owner "Customer Service Champions" 100K+ Members

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Copyright 2018 by Steven Zannos & Abraham Venismach