Resources from Video
Jeff’s Free Downloadable Toolkit: Tools he uses for companies when they hire him
Bio

Jeff Toister, CPLP, PHR
Author. Consultant. Trainer. Passionate about customer service
Jeff is the author of The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Service and Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It.
More than 140,000 people from six continents have taken one of his video-based training courses on LinkedIn Learning (a.k.a. Lynda.com).
He is a nationally recognized employee training expert and a sought after speaker with more than 20 years of experience.
Contact info
https://www.toistersolutions.com/contact/ / 619-955-7946 / Twitter @toister