Our Facebook group: https://www.facebook.com/groups/EngajamentoTOP/
Connect to get updates about the under construction: European Customer Experience Association
Ricardo Saltz Gulko, MBA, PMP, ITIL, CCXP
Customer experience, Culture Transformation, CX Quality, Customer Success, Simplification, and Global
Professional Services. A new keynote speaker.
Feel free to stay connected with me and Eglobalis to receive information about the European Customer
Experience Association Initiative, which will welcome all cultures, and people from around the globe
to learn and advance Customer Experience.
Ricardo Saltz Gulko is a global services and customer experience strategist, thought leader, practitioner and keynote speaker in the areas of customer experience, services, experience design, customer success, simplification and global professional services. Ricardo has worked at numerous global technology companies, such as Oracle, Ericsson, Amdocs, Redknee, Inttra, Samsung among others as a global executive, focusing on enterprise software, services, design thinking and customer experience. He currently works with companies of varying sizes to transform themselves around CX, customer success pathways, and professional services. His customer’s list includes Samsung, Orange, ThyssenKrupp, HPamong others. He holds a MBA at J.L. Kellogg Graduate School of Management, Evanston, IL USA and Undergraduate studies in Information Systems and Industrial Engineering. Ricardo is also a global citizen fluent in English, Portuguese, Spanish, Hebrew and German. He is the co-founder of the upcoming European Customer Experience Association new initiative, and member of the Customer Success Association and the Customer Experience Association and currently resides in Munich, Germany with his family.
A diabetic who wants to wipe diabetes from the Earth for all of us, the proceeds from his forthcoming book will be going to the Faustman Lab. The Lab is working to eradicate it, based out of Massachusetts General Hospital and Harvard Medical School. You can also support and donate to The Lab. It would
mean a lot to me, and millions of others struggling with diabetes.
firstname.lastname@example.org / http://www.eglobalis.com/ / Phone: +4917624075399
LinkedIn: https://www.linkedin.com/in/ricardogulko/ / Twitter: https://twitter.com/RicardoSGulko