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Resources from Video
Books that chip reccommends:
Chip R. Bell
Areas of Expertise
Customer Loyalty; Service Innovation
Chip's list is so long it's you need to see it for yourself here:
Chip R. Bell is a renowned keynote speaker and the author of several best-selling books including Take Their Breath Away, Managing Knock Your Socks off Service, Wired and Dangerous, The 9½ Principles of Innovative Service, Sprinkles: Creating Awesome Experiences through Innovative Service and his newest book, Kaleidoscope: Delivering Innovative Service That Sparkles. It won a 2017 Best Book Award in the business category at the American Book Fest after winning a silver medal from North American Book Awards. Global Gurus ranked him the #1 keynote speaker in North America on customer service; #2 in the world. He has appeared live on CNN, CNBC, Bloomberg TV, Fox Business, ABC, NPR and his work has appeared in Fortune, Forbes, Entrepreneur, Inc. Magazine, CEO Magazine, Fast Company, Money Magazine and Businessweek. He can be reached at www.chipbell.com.
Customers are rapidly changing. How the experience you are creating for them?