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Jeanne Bliss, CCXP
WHO ELSE led Customer Experience for 5 major US Corporations? CCO Pioneer|Keynote Speaker|Best Selling Author|Consultant
I am proud to launch the #MakeMomProud movement! My new project is dedicated to celebrating YOUR actions to deliver an experience that customers and employees want to repeat. Post a picture of your mom and how you make her proud in business at http://make-mom-proud.com
As a CX coach and practitioner, I have guided the leaders of Fortune 500 and Global 1000 companies since 1984 in their customer experience transformations. My focus is uniting leaders to grow their businesses differently - to build a company immune to the competition - by improving customer experiences. By improving customers' lives.
A best-selling author who's written three books, with a fourth book to be released May 2018, I share practical, actionable advice and CX frameworks to help C-Suite leaders reshape their organizations for customer-driven growth.
Speaking is another passion of mine. As a keynote speaker, I share insights, case studies, and action items to engage your audience and help move companies from talk to action. Clients include Intuit, Pella Windows, Staples, Activision, MetLife, & Zappos.
As host of the podcast, The Chief Customer Officer Human Duct Tape Show, I speak to CX leaders from major organizations all over the world about implementing CX strategies and reshaping the business model to put the customer first.
Our work together will take years off your learning curve, uniting your C-Suite and leaders, teaching you to emerge as the customer leaders of your organization. At the end of the day, my work is to guide the C-Suite and Chief Customer Officers to change their company behaviors, to earn the right to growth, by improving customers’ lives.