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Customer Service Books 
Online Course  
NEW: Coming mid-May 2018 - COLOR THEIR WORLD: The Art of Creating Strong Customer Loyalty - An Activity and Coloring Book. Details will be available here:


Marilyn Suttle

Keynote Speaker, Coach, Bestselling Author

Customer Service, Communication, Success Strategies

Bestselling author Marilyn Suttle works with leaders and teams to create strong customer loyalty. For twenty years she’s presented programs on relationship-strengthening communication, customer service, and success strategies. Using humor, and proven practices, Marilyn’s coaching and keynote programs educate, entertain, and ignite a desire to put ideas into action. Her clients have won industry awards, raised service scores and produced lasting results. She’s known for her first book, “Who’s Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan” and her newest book, coming soon is her innovative new activity and coloring book, “COLOR THEIR WORLD: The Art of Creating Strong Customer Loyalty”

Contact info

Website / LinkedIn profile / @MarilynSuttle / 248.348.1023 / 

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