Learn from a knowledge centered support expert, win a trip to Sonoma
According to Forrester, companies will fail to throw enough resources into knowledge management (KM) to prepare for AI. Without accurate, up-to-date, and robust knowledge, even the most advanced algorithms will be limited. On this Elevate Live, Sarah and April will explain and explore the KCS (Knowledge-centered support) methodology, as well as give you actionable, tactical advice on how to put your knowledge in a position to take advantage of AI.
Even better, register and we'll throw in a chance to win an all-expenses paid trip to ElevateCX (http://elevatecx.co/) in Sonoma!