The Worlds Largest Online Customer Experience Summit > ROCKET FUEL for your Business and CX Career
FREE PASS HAS EXPIRED... But don't worry... We have more great stuff for you coming soon!
A taste of what was Learned...
- How to take your Customer Experience to the next level
- Getting Your Employees to Give Outstanding CX
- Understanding What your Customers Need to Keep Them Coming Back
- Using Automation the Right Way
- Creating Your Brand with CX
- How to make your CX like Amazon and Disney
Our CX Experts are in the media, best selling authors...
helped countless companies and are here to help you too...
We were asked: "What make these people qualified to be called "Experts"? Answer: "Because they get results that people want and are willing to pay a lot money for. And you get them for free!
The experts
Jim Rembach
I help Contact Center & CX Leaders Unlock Emotional Intelligence Power in frontline, chatbots, employee experience.
Chip Bell
Senior Partner at The Chip Bell Group | Author | Keynote Speaker | Innovative Service | Customer Loyalty
Shep Hyken
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
Ron Kaufman
Customer Experience, Service Culture Expert, New York Times Bestselling Author, Keynote Speaker, Educator, Consultant
Natalie Calvert
CX Leader & Coach | Board Advisor| Conference Speaker | Author | 200k+ cust serv & sales people, 100+ orgs
Steven Carleton
President, CustomerMatters | Former Head of Customer Experience @eBay | CustomerJourney Speaker | Passionate about CX
Tema Frank
Customer Experience Speaker/Consultant/Trainer/ Author of "PeopleShock: The Path to Profits When Customers Rule"
John DiJulius
International consultant best selling author works with companies like The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PwC, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-A & many more.
Ricardo Saltz Gulko - MBA, PMP, ITIL, CCXP
Founder & Managing Principal Company: Eglobalis - Global Experiences Customer Experience • Professional Services • Customer Success • By Design Thinking a Global Speaker, Executive & Strategist.
Shane Green
Founder & President of SGEi; Culture Hacker, Author, and Travel Channel Host
Pierrette Ashcroft
Want to Find Your Focus? I'll Show You How to Work Smarter With Productivity Techniques, Evernote & Strategic Workflows
Patricio Porras
Trainer & Speaker: I train and educate participants thru engaging & highly interactive workshops - Specializing in Strategic Sales & Service.
Noah Fleming
Customer Loyalty Expert. Author of two Amazon #1 Bestsellers, Evergreen & The Customer Loyalty Loop.
Andy Schulkind
I deliver customer-centric solutions that drive business growth and achieve ROI.
Bryan Eisenberg
Keynote Speaker, & NY Times Best Selling Author
Mike Wittenstein
Designing High-Touch, Low-Cost Customer Experiences To Increase Your Client Retention, Improve Market Share and Profits
Stan Phelps
Keynote Speaker and Workshop Facilitator at PurpleGoldfish.com
Nick Bush
Helping companies put the customer at the heart of performance transformation
Marilyn Suttle
Customer Service Keynote Speaker | Communication/Human Potential Trainer | Bestselling author | Media Pro
Dr. Moshe Davidow
Service2Profit-Improving Your Business Performance | Customer Centricity, Service Quality+Internal, Complaint Handling
Adjunct Lecturer at Technion - Israel Institute of Technology
Editor at Journal of Creating Value
Lecturer in Marketing and Services
Lee Tucker
IVR Design Expert with over 25 years helping companies improve their IVR automation.
Lee Cockerell (Retired and Inspired)
Founder Lee Cockerell, Author of,Creating Magic,The Customer Rules,Time Management Magic; Career Magic ,Thrive15.com
Colin Shaw
Founder & CEO | Customer Experience Thought Leader | Consultancy & Training | Keynote Speaker | C-Suite Network Member
John Spence
Top 100 Business Thought Leader & Small Business Influencer in USA - Top 500 Leadership Development Expert in the World
Jeff Toister, CPLP, PHR
Author. Consultant. Trainer. Passionate about customer service.
Jeannie Walters, CCXP
Veteran Customer Experience consultant, speaker, writer, trainer
Errol Allen
Customer Service Focused Operations Expert,
Consultant, Speaker & Author
Gerry Brown
Saving the World from Bad Customer Service - Customer Experience Specialist, Speaker on Customer Inspired Thinking
Jeanne Bliss, CCXP
Customer Experience Pioneer. Chief Customer Officer. Keynote Speaker. Executive Advisor. Author. Co-founder CXPA.org
Adrian Swinscoe
Customer Engagement, Experience and Service Consultant/Coach | Speaker | Author | Blogger & Forbes contributor
Annette Franz, CCXP
Employee & Customer Experience Optimization | Journey Mapping | CXPA Board Member | Author | Speaker
Paolo Fabrizio
Social Customer Service I Author I Trainer I Speaker [ITA ENG SPA]
Adam Toporek
Customer Service Expert, Keynote Speaker, and Master Trainer | Rock your socks off presentations that are engaging, dynamic, and immediately actionable!
Marco P. Houthuijzen
Customer Care Manager, Sales Manager, Senior Customer Success Manager, Growth Hacker ★
Raul Guillermo Amigo
CX Crafter, Speaker, Author of the book "Beyond Customer Experience" "Más allá del Customer Experience" Universitat de Lleida
Don Peppers
Best-Selling Author. Keynote Speaker. Customer Experience, Marketing and Sales Thought Leader. Fun Guy.
Kristen Hartnagel
&
Pat Porras
Speakers, Corporate Trainers and Consultants
OVER
35
Expert Sessions
Meet the CX Success Summit Crew
Abraham Venismach
CX Success Summit Producer and Anchor,
LinkedIn Group Owner, "Making Excellent Customer Service the Standard" 50K+ Members
Bat-sheva Venismach
CX Success Summit Co-Producer,
Special Education Teacher
Steve Zannos
CX Success Summit Director
Sr. Director, Service Delivery at Electrolux, LinkedIn group owner "Customer Service Professionals" 150K+ Members
Shaun Belding
CEO The Belding Group, Best-Selling Author, Customer service expert, Acclaimed customer service keynote speaker, LinkedIn group owner "Customer Service Champions" 100K+ Members
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