Kick off for CX Success Discussions: How do you define “World Class CX?”
You are all here because you want to grow. You want productive and good conversation. The discussion partners here are hand selected. This is an exclusive group of those that want to take CX to the next level.
Here's how it all works.
Each week I will post a topic for discussion which will be expert lead.
We are going to kick of the CX Success Discussions with Natalie Calvert, in her expert session she defined World Class Customer Experience.
If you have a topic that you would like to discuss, please let me know. Let do this!